GutOptim Official Website › Refund Policy
GutOptim Refund Policy
A GutOptim order can be returned for a refund within 60 days of the date of purchase. Call +1 (302) 200-3480 with the order ID first, then post the bottles to the returns address with your name, email and order ID inside. Return postage is the buyer’s. Refunds are issued 3 to 5 business days after the return is credited.
The GutOptim refund window
60 days from the date of purchase
60 days from the date of purchase. The seller’s page prints the same window, so 60 days is what this desk honours. The clock runs from the purchase date, not from delivery, so a 5 to 7 working day dispatch is part of the window.
The date to write down is the one on the order confirmation, because that is the day the payment was taken and the day the count begins. A United States parcel is dispatched in 5 to 7 working days. Canada, the United Kingdom and Ireland, Australia and New Zealand take 10 to 15, so an international buyer can spend three weeks of the window waiting for a box.
There is no shorter window for a larger order and no longer one for a smaller. One bottle and six bottles are both returnable for 60 days from the same starting point, which is what makes the pack arithmetic below worth two minutes before you choose.
How the three GutOptim packs sit against 60 days
Pack prices as this desk read them on the seller’s own page on 18 September 2026. The checkout shows the current figure.
| Pack | Capsules | Days of capsules | Still to take when the window closes | Paid once |
|---|---|---|---|---|
| 1 bottle | 60 | 30 days | None left, the bottle is finished by day 30 | $69 |
| 3 bottles | 180 | 90 days | About 30 days of capsules, one sealed bottle | $177 |
| 6 bottles | 360 | 180 days | About 120 days of capsules, four sealed bottles | $294 |
Counted from the first capsule. The window opens at purchase and the parcel takes days to arrive, so in practice a buyer has worked through slightly less than two bottles by day 60.
A bottle is 60 capsules and 30 servings of two, so a pack converts into days without any arithmetic worth the name. One bottle is a month. Three are a quarter. Six are half a year — and the refund window is 60 days for all three.
None of that is a reason to avoid the six-bottle pack. At $49 a bottle against $69 the saving is real and the free United States shipping is real on every pack. It is a reason to know what the decision actually is: six bottles buys two months of capsules inside the guarantee and four months outside it, and the four months are bought on the strength of the two.
The three-bottle pack is the one this desk sells most, and this is part of why. Ninety days covers the four-to-eight-week wait the desk’s own order records describe, and a sealed bottle is still in the cupboard on the day the guarantee closes.
If you are unsure whether a daily capsule will hold as a habit, the single bottle is the only pack that finishes inside the window. It is the most expensive way to buy a bottle at $69 — and the cheapest way to find out.
How to return a GutOptim order
- Call order support first +1 (302) 200-3480, with the order ID from the confirmation email. The call starts the return; posting bottles back without one is how a refund goes missing.
- Put your details in the box Full name, email address and order ID on a slip inside the parcel. A box with no name inside cannot be matched to an order.
- Post it with tracking To 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA. Return postage is the buyer’s cost, and tracking is the only proof the parcel arrived.
- Wait for the two clocks The refund is issued 3 to 5 business days after the return is credited, then takes 5 to 10 days to appear on the card. They are separate waits and they add up.
Returns go to 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA. Money-back is a purchase policy, not a medical promise: it says you can change your mind, not that the product will do anything in particular.
The order in those four steps matters more than it looks. The call is what tells the desk a parcel is coming and what to match it against; a box that arrives unannounced, with no slip inside, is a box of anonymous bottles.
Who pays to post GutOptim back, and what goes in the box
Return postage is the buyer’s. Nothing was charged to send a United States order out, because shipping is free on all three packs, and the return leg is the buyer’s own cost. It is not added to the refund.
Send it tracked. Tracking is the only proof the parcel arrived, and the first of the two waits below does not begin until the return is credited at the New York address.
- Your full name, spelled the way it is spelled on the order.
- The email address the order confirmation was sent to.
- The order ID from that same email.
- The bottles. Ask on the call what the desk wants back before you tape the box shut, and keep the tracking number until the card statement shows the refund.
A slip of paper inside the parcel costs nothing and is what matches a box to an order. The returns address takes parcels and only parcels: it is not a route for a refund request, which starts on the phone.
When a GutOptim refund actually arrives
| Stage | How long | What starts it |
|---|---|---|
| Return credited | — | The parcel arrives and is checked |
| Refund issued | 3 to 5 business days | The return being credited |
| Money on the card | 5 to 10 days | The refund being issued |
These are sequential, not concurrent. Keep the tracking number until the card statement shows the refund.
Two waits are the part buyers find surprising, so they are printed as two rather than added into one figure. The desk credits a return when the parcel has arrived and been checked. The refund is issued 3 to 5 business days after that. The card network then takes its own 5 to 10 days to post it.
Business days and calendar days are not the same unit, which is why the table prints them as the policy states them rather than converting one into the other.
What the GutOptim guarantee covers, and what it does not
- Every pack size, for the full 60 days. One bottle, three or six, bought through the checkout this website hands you to.
- The two e-books stay with you. They are digital files delivered with the order email, so there is nothing to post back and nothing to return.
- One channel. This policy covers orders placed through the official checkout. A bottle bought from a marketplace listing or a third-party seller is that seller’s arrangement, and the where to buy page explains why.
- International orders. The flat $15.95 outbound fee to Canada, the United Kingdom and Ireland, Australia and New Zealand is the seller’s published rate. Whether that fee returns with a refund is not something the seller publishes, so settle it on the call rather than assuming it either way.
A guarantee is a promise about a purchase, and this one is worth reading as exactly that. It gives you 60 days to decide you would rather have the money. It is not a statement about what the capsules will do — and no refund policy anywhere is.
Three things worth checking before you return GutOptim
- ✓The liquid. The label carries its own notice: take it with at least a full glass. MedlinePlus says the same thing about psyllium, which is the first name on the panel, and puts the figure at 8 ounces, or 240 millilitres, with every dose.
- ✓The clock. This desk’s order records put the common wait at 4–8 weeks, and nobody on its reviewer roster wrote in the first week. The meta-analysis of fibre in constipation counted a benefit only in trials running four weeks or longer.
- ✓The gaps. Two capsules daily with a meal is what the label asks for. A fortnight with four days missed out of fourteen is a different routine, and the results timeline sets out what the weeks tend to look like.
All three are cheap to check and any of them can change the answer. If they all hold and the capsules are still doing nothing for you, that is precisely what 60 days are for. Call the number, quote the order ID, and the four steps above take it from there.
GutOptim refund questions
Does the 60 days start when I ordered or when the box arrived?
When you ordered. The date on the confirmation email is the date the payment was taken, and that is the day the count begins. United States orders are dispatched in 5 to 7 working days and the four international markets take 10 to 15, so some of the window passes in transit.
What has to go inside the parcel with the bottles?
Your full name as it appears on the order, the email address the confirmation was sent to, and the order ID from that email. A slip of paper is enough, and a box with none of those three inside cannot be matched to an order.
Where do the GutOptim bottles actually go?
1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA. That address takes parcels only: a refund is started by phone on +1 (302) 200-3480 before anything is posted, and the website address cannot see an order at all.
What if the return parcel goes missing in the post?
Tracking is the reason to send it tracked. The first of the two waits does not begin until the return is credited at the New York address, so the tracking number is the only record that the parcel got there. Keep it until the card statement shows the refund.
What if I bought six bottles and have only opened one?
The window is still 60 days from purchase, so the four sealed bottles are covered by exactly the same deadline as the open one. That is the whole reason the pack ladder is set against the clock further up this page.
Do the two e-books have to be sent back?
No. They are digital files that arrive with the order email, so there is nothing to post. What goes back in the parcel is bottles.
Order GutOptim on the official website
60 days from purchase, and one phone number if you change your mind.
$49 to $69 a bottle · free US shipping · 60 days to change your mind
Order GutOptim On The Official WebsiteOne-time payment, no subscription · 60-day money-back guarantee · lot GUT-26/GE-5057